Ask Disha chatbot

1 min read

News:Recently,Indian Railways Catering and Tourism Corporation Limited (IRCTC) has powered Ask Disha chatbot to converse with customers in Hindi language.

Facts:

About Ask Disha:

  • Indian Railway Catering and Tourism Corporation(IRCTC) launched the Ask Disha (Digital Interaction to Seek Help Anytime) chatbot in the year 2018.
  • The initiative is aimed at facilitating accessibility by answering users queries pertaining to various services offered to railway passengers.
  • The chatbot is voice enabled and will support several other regional languages in the near future.

Additional information:

About Chatbot:

  • A chatbot is an artificial intelligence(AI) software that can simulate a conversation(or a chat) with a user in natural language through messaging applications, websites, mobile apps or through the telephone.