Stations’ Cleanliness Survey Report’

News:Minister of Railways has released the ‘Stations’ Cleanliness Survey Report’(Cleanliness assessment of Non-suburban and Suburban Stations 2019).


About the survey:

  • The cleanliness survey is an annual exercise carried out by Quality Council of India (QCI).
  • The QCI evaluates railway stations on three broad parameters namely (a)process evaluation (b)direct observation and (c)citizen feedback.
  • The railways have been conducting third party audit and cleanliness survey to increase the level of cleanliness by identifying unclean spots, improve cleanliness standards and propel healthy competition among railway stations.

Key takeaways from the survey:

  • The top three cleanest railways stations are from the western state of Rajasthan.
  • The survey has ranked Jaipur on the first position followed by Jodhpur and Durgapura Railway station.
  • Further,the North Western Railway followed by South East Central Railway and East Central Railway are the top three railway zones.

Additional information:

About Quality Council of India:

  • Quality Council of India (QCI) was set up in 1997 by the Government of India jointly with Indian Industry bodies as an autonomous organization under the Department for Promotion of Industry and Internal Trade, Ministry of Commerce and Industry.
  • It is the Quality Apex and National Accreditation Body for accreditation and quality promotion in India.
  • The Council was established to provide a credible, reliable mechanism for third party assessment of products, services and processes which is accepted and recognized globally.