News:Telecom Regulatory Authority of India(TRAI) has directed telecom service providers to put all unclaimed subscriber money in the Telecommunication Consumers Education and Protection Fund(TCEPF).
Facts:
About Telecommunication Consumers Education and Protection Fund (TCEPF):
- The Telecommunication Consumers Education and Protection Fund Regulations of 2007 offers a basic framework for depositing unclaimed money of consumers by service providers, maintenance of the fund and other aspects.
- The fund also includes money on account of excess billing revealed in the audit, unclaimed money such as security deposits and plan charges of failed activations.
- The income from this fund is utilised for programmes and activities relating to consumer education and protection.
Additional information:
About TRAI:
- Telecom Regulatory Authority of India(TRAI) is a statutory body set up by the Government of India under section 3 of the Telecom Regulatory Authority of India Act,1997.
- It regulates telecom services including fixation/revision of tariffs for telecom services.
- It also aims to provide a fair and transparent policy environment which promotes a level playing field and facilitates fair competition.
- The regulator consists of a Chairperson and not more than two full-time members and not more than two part-time members.
